How can I transfer my music to a new computer (my old one is out of commission and there is no way I can access my old music from there) with a reliable product. I want to know if apple has anything out there for this problem.
You will need an (iPod to PC backup tool).
I would recommend you download "Smart iPod Backup"
Its amazingly easy to use and fast.
1. Download Smart iPod Backup here:
http://www.burner-software.com/ipod/smart_ipod_backup.php
2. Plug in your iPod
3. Click "Transfer"
It will transfer all your media files (Music, Video..) without any restrictions
4. Have your iPod media collection in a folder on your PC!

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I know a professional iPod Transfer program. It will help you manage your songs, movies, photos among iPod, iTunes, computer local disk. And its step by step guide is also helpful.
http://www.topfreedownload.net/software/imtoo-ipod-computer-transfer.html
References :
You will need an (iPod to PC backup tool).
I would recommend you download "Smart iPod Backup"
Its amazingly easy to use and fast.
1. Download Smart iPod Backup here:
http://www.burner-software.com/ipod/smart_ipod_backup.php
2. Plug in your iPod
3. Click "Transfer"
It will transfer all your media files (Music, Video..) without any restrictions
4. Have your iPod media collection in a folder on your PC!
References :